Frequently asked questions
Listed below are the most common questions asked about the Ameriprise Visa Signature Credit Card program. If you need additional help, please contact Cardmember Service at 833.396.7253.
To redeem Rewards Points, login to the secure site on ameriprise.com and select your credit card. Or call 800.867.0843.
Redemptions for a cash deposit into your eligible Ameriprise account(s) start at 30,000 Rewards Points. That’s a $375 value.
Redemptions for an Ameriprise financial planning certificate start at 10,000 Rewards Points. That’s a $125 value.
Rewards offers begin at 3,500 Rewards Points if you choose to redeem for travel options, merchandise, gift cards or a statement credit.
Your Rewards Points will expire and be forfeited five (5) years from the date the earned Rewards Points post to your Rewards Account. Rewards Points will be redeemed and expire on a first-in, first-out basis.
- Notification that the online statement is available for viewing.
- Notification when your balance exceeds the amount you specify.
- Notification of when your payment is due.
- Notification when a payment is posted to your account.
- Notification when your payment is overdue.
- Notification when credits are posted to your account.
- Notification when debits are posted to your account.
- Notification when a transaction authorization has been made to your account.
- Notification when a transaction has been made without the card being present.